COVID-19 Important Update

In light of the developments regarding COVID-19, our thoughts are with those affected by the virus. We are trying to maintain the highest level of service to our clients. But if you are not able to reach us immediately on the phone due to high call volume we are experiencing right now, you can also reach us at service@ubicash.com. We also have Live-Chat option available on our website. We will try to respond as soon as we can. Thank you for your patience!

Contact Us

Our customer service representatives will be happy to assist you

If you need to contact us for any reasons, have questions regarding your loan agreement or payments, or just need more information, please don’t hesitate to contact us at any time.


Customer Service: (844) 350-5700
Fax: (844) 350-5701
Email: service@ubicash.com
Hours of Operation: 7:00 AM-5:00 PM Central Time (Monday – Friday)   
Mailing Address: Nigig, LLC dba Ubicash, P.O. Box 965, Lac Du Flambeau, WI 54538


If you believe you’ve had a negative experience with Ubicash, please call our Consumer Complaint Hotline at (844) 350-5700.
Or you can email us at complaints@ubicash.com
We respect and value each customer and will work diligently to resolve any issues or problems you may have with our services.

Tribal Customer Service Hotline:

If you have already contacted Customer Service in an attempt to resolve an issue or concern and still need additional assistance, please contact the Lac du Flambeau Tribal Hotline at (844)388-0500 between the hours of 9:00 AM and 5:00 PM Central Time or email any time at tribalhotline@ubicash.com. You can get additional information about consumer resources at www.ubicash.com.